Grand Mercure Bengaluru At Gopalan Mall - An Accor Brand Hotel, Bangalore
About the Hotel
Grand Mercure Bengaluru At Gopalan Mall - An Accor Brand offers
Rooms & Amenities
Rooms at Grand Mercure Bengaluru At Gopalan Mall include
Dining Options
The hotel’s vibrant restaurant serves breakfast, lunch, and dinner with an array of local and global flavors.
Leisure & Wellness
Leisure amenities at Grand Mercure include
Business & Services
Business travelers can utilize
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Pool tables
- Sports trainer
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Outdoor dining area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Playpen
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Beauty treatment
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel has some unique room features that I haven't seen elsewhere, but they definitely need upgrades and renovations as they feel outdated and dull. On the bright side, the rooms are spacious, clean, and come stocked with bathroom amenities. The size of the room was impressive.
The hotel room was beautiful and large with nice modern decor, quickly cooling the room, and conveniently close to the lift. However, there was an issue with the water heater not heating up the water properly. The service was friendly and accommodating, from housekeeping to the reception staff who kindly provided an updated room. The location was excellent, attached to a decent mall, and up to par with other 5-star hotels in Bangalore. The dining experience was good, especially if you enjoy Indian food. The facilities were satisfactory overall.
The hotel is conveniently located next to Gopalan Mall with various shops and dining options, but it lacks a peaceful work environment due to issues with authority. The rooms are spacious and well-equipped, although cleanliness could be improved. The service is exceptional, especially from staff members like Shahid and Prashant Tiwari. Dining offers a good range of options, but the quality can be inconsistent.
My stay at the hotel was fantastic! The rooms were spacious and had awesome amenities. The service was top-notch, and the staff went above and beyond to make me feel comfortable. The location was convenient, right next to a popular mall. However, the dining options were a bit lackluster. Overall, a great value for the money.
The hotel's rooms were beautifully designed with vibrant colors and elegant lighting, though they were a bit distant from the main lobby. The service was exceptionally kind and accommodating, making my stay extra pleasant. The location was convenient for my office needs but lacked nearby attractions. The dining experience offered a good range of options but fell short of a 5-star rating. Overall, a stylish hotel with attentive service, though improvements can be made in dining and room proximity.
The hotel provided spacious and comfortable rooms with efficient room service. The staff was helpful and accommodating, making our stay enjoyable. However, there were some issues with the water heater, and the location was better suited for business travelers than families.
The hotel is nestled in a charming location with easy access to the shopping mall and a serene setting. The rooms are spacious and comfortable, but the lack of a view and bathrobe was a downside. The service is impeccable, with extremely polite and prompt staff offering additional perks like pizza and pasta. The dining experience, although a bit below average, provides decent meals at prices that could offer better variety. The well-decorated location is appealing, especially for business travelers close to IT hubs.
I had a mixed experience at the hotel. The service was top-notch, with every staff member going out of their way to assist. The location was excellent, attached to a decent mall and close to various shops. The dining was good overall, but the south Indian breakfast could have been better.
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